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ELARI KidGram
How to connect and set it up
on Kids watches
You will need:
ELARI KidPhone 4GR
ELARI 4G WINK
Kids’ watch
that supports KidGram
A kid’s SIM card
with access to the internet and mobile network
Parent’s device
(your smartphone or tablet) powered by Android or iOS
FAQ
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Scan the QR code with a smartphone camera or a special application or click on the QR code.
OR
1. Open the application store of your mobile platform and search for the ELARI SafeFamily application
2. Install or update the app
3. Open the app and register by following the instructions in the app
IMPORTANT! If you already have an account, then log in with your username and password
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1. Open the ELARI SafeFamily app on the parent's device
2. In case you don’t have connected kids’ devices, the settings window will open automatically. Click on the Setup Wizard button and select a model of your kids’ watch
3. If you already have a connected kids’ device, click on the child's profile icon in the right upper corner of the main screen, then click on the “+” button.
Click the Setup Wizard button and select a model of your kids’ watch
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Follow the instructions in the application to connect the kids’ watch to your ELARI SafeFamily account
IMPORTANT! Check and install the kids watch firmware update.
https://video.wixstatic.com/video/e5b350_1514d6e5d34d4df6a4da49a03ec65966/360p/mp4/file.mp4
Attention! The watch must be at least 30% charged. If the charge level is less than 30% then charge the watch. The watch must be connected to the internet.
IMPORTANT! Your mobile operator may charge you for mobile internet usage on watches.
To use the current version of KidGram you need to update firmware of the kids watch, in order to do that:
1. Open "Settings" in the apps menu of your kids watch.
2. Enter a security code to access watch settings. You can find it on a separate sticker included in your watch kit. Depending on your watch model, the security code may be “2020”, “2021” or “2022”.
3. Find "Software Update" in settings and tap it.
4. Click "Check" to verify the firmware version is up to date.
5. If an update for your watch model is found, the watch will start downloading it. After an update is downloaded, click "Instal" and wait for the installation process to finish. IMPORTANT! Do not interact with kids watches during the update process.
During the update process the watch may reboot itself several times - this is normal. After the process is completed a notification will appear on the watch screen, verifying the update has been successfully installed. Please repeat th
e update procedure to make sure you are using the latest software version.
Using the code received via SMS/Call
Before you begin the setup, please read the entire manual!
Attention! When using this log in process, the child SHOULD NOT HAVE ACTIVE SESSIONS in the KidGram/Telegram app. If there’s an active session, then log in by "Using the code received through the kid’s Telegram/KidGram account"
A SIM card with the child's phone number must be installed in the kids’ watch and the watch must be linked to the ELARI SafeFamily application
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1. In the ELARI SafeFamily application go to the watch settings, click Call limit and temporarily allow incoming calls by switching OFF the function. If needed, enable the function after completing the KidGram setup
2. Go to Step 2.
1. Find the KidGram app in the watches' menu
2. Open the application and choose Sign in with the kid device phone number
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3. Enter the kid watch phone number and press the confirmation button
4. You will receive a phone call or an SMS with a KidGram authorization code to the kid watch phone number.
An incoming call can be accepted directly on the watch.
If the watch does not receive an incoming call, then the authorization code is sent via SMS. You can view the SMS by going to ELARI SafeFamily app in the watches' settings and clicking on SMS
5. Enter the received code in KidGram app and follow the further instructions in the application to complete the log in
After the log in is completed, you and the contacts you allow will be able to chat with your child via Telegram and KidGram messengers and also share wonderful content that we'll help you find!
IMPORTANT! If needed, enable the Call limit after completing the KidGram setup
Sign in with a QR code
Before you begin the setup, please read the entire manual!
If the kid already has Telegram with an authorized kid’s Telegram account, then go to Step 3. If not, follow the instructions in order.
In the process of registering a kid’s Telegram account the kid's phone will receive an SMS or a voice call with a Telegram authorization code.
It is recommended to insert the kid’s SIM card in your (parent's) phone to correctly receive a Telegram authorization code. See instructions that came with your phone to correctly install a SIM card.
After completing the registration in Telegram, insert the kid’s SIM card back into the kid’s watch.
If your (parent) device does not have a Telegram app installed, install it from the app store of your platform.
1. Open the Telegram app
2. If you are already logged in under your (parent) account, then temporarily log out of it: go to settings and press the Menu button (“three dots” if you have Android) in the right upper corner or Edit (if you have iOS) and then Sign out.
After completing the log in to KidGram, you will be able to log in back under your account.
3. Enter the kid phone number. ATTENTION! UNCHECK THE CONTACTS SYNCHRONIZATION so that your contacts do not appear in the child's account
4. You will receive a phone call or an SMS with a Telegram authorization code to the kid phone number.
5. Enter the received code in Telegram app and follow further instructions in the application to complete the log in
6. After the log in to Telegram is completed, insert the kid’s SIM card into the kids watch according to the device manual and proceed to Step 3
https://video.wixstatic.com/video/e5b350_ce755df04d6442188912a4874a591254/360p/mp4/file.mp4
Attention! Insert the kid’s SIM card back into the kid’s watch, to do this: a) turn off the watch, b) insert the SIM card according to the watch’s manual, c) turn on the watch.
Kid’s watch and the device with an active kid’s Telegram account must have access to the Internet and mobile network throughout the log in process to KidGram
Continue the log in process in KidGram:
1. Find the KidGram app in the watches' menu
2. Open the application, read the tips and choose Scan QR code via Telegram app
3. Read the instructions in the KidGram app, then press the confirmation button and a QR code will appear on the watch screen
4. Open the Telegram app and go to “Settings” -> “Devices” -> “Link Desktop Device”. Give permission to use the camera, if needed, and scan the QR code from the watch screen.
After the log in is completed, you and the contacts you allow will be able to chat with your child via Telegram and KidGram messengers and also share wonderful content that we'll help you find!
Important! If you previously logged out of your (parent) Telegram account, then you can log into it again. To do this log out of your child account in the Telegram application: a) go to settings and press the Menu button (“three dots” if you have Android) in the right upper corner or Edit (if you have iOS) and then Sign out. b) follow the instructions in Telegram to log in to your account
Using a code from kid's Telegram/KidGram
Before you begin the setup, please read the entire manual!
If the kid already has KidGram or Telegram with an authorized kid’s account, then go to Step 3. If not, follow the instructions in order.
In the process of registering a kid’s Telegram account the kid's phone will receive an SMS or a voice call with a Telegram authorization code.
It is recommended to insert the kid’s SIM card in your (parent's) phone to correctly receive a Telegram authorization code. See instructions that came with your phone to correctly install a SIM card.
After completing the registration in Telegram, insert the kid’s SIM card back into the kid’s watch.
If your (parent) device does not have a Telegram app installed, install it from the app store of your platform.
1. Open the Telegram app
2. If you are already logged in under your (parent) account, then temporarily log out of it: go to settings and press the Menu button (“three dots” if you have Android) in the right upper corner or Edit (if you have iOS) and then Sign out.
After completing the log in to KidGram, you will be able to log in back under your account.
3. Enter the kid phone number. ATTENTION! UNCHECK THE CONTACTS SYNCHRONIZATION so that your contacts do not appear in the child's account
4. You will receive a phone call or an SMS with a Telegram authorization code to the kid phone number.
5. Enter the received code in Telegram app and follow further instructions in the application to complete the log in
6. After the log in to Telegram is completed, insert the kid’s SIM card into the kids watch according to the device manual and proceed to Step 3
https://video.wixstatic.com/video/e5b350_0e5ab63113ce48bd9e1d585bbeeabb13/360p/mp4/file.mp4
Attention! Insert the kid’s SIM card back into the kid’s watch, to do this: a) turn off the watch, b) insert the SIM card according to the watch’s manual, c) turn on the watch.
Kid’s watch and the device with an active kid’s Telegram account must have access to the Internet and mobile network throughout the log in process to KidGram
Continue the log in process in KidGram:
1. Find the KidGram app in the watches' menu
2. Open the application, read the tips and choose Sign in with the kid device phone number
3. Enter the kid’s phone number and press the confirmation button
4. A message with a KidGram authorization code will be sent to the "Telegram" chat of the kid’s KidGram/Telegram active session
5. Enter the received code in KidGram app and follow the further instructions in the application to complete the log in
After the log in is completed, you and the contacts you allow will be able to chat with your child via Telegram and KidGram messengers and also share wonderful content that we'll help you find!
Important! If you previously logged out of your (parent) Telegram account, then you can log into it again. To do this log out of your child account in the Telegram application: a) go to settings and press the Menu button (“three dots” if you have Android) in the right upper corner or Edit (if you have iOS) and then Sign out. b) follow the instructions in Telegram to log in to your account
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