Question 1

Step 1. Install the ELARI SafeFamily app on the parent’s device

Accepted Answer

https://static.wixstatic.com/media/e5b350_9d1ecb92d0674dd39cb5f0df06b53fdf~mv2.png
Scan the QR code with a smartphone camera or a special application or click on the QR code.

OR

1. Open the application store of your mobile platform and search for the ELARI SafeFamily application

2. Install or update the app

3. Open the app and register by following the instructions in the app

IMPORTANT! If you already have an account, then log in with your username and password

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Question 2

Step 2. Connect the kids’ watches to the ELARI SafeFamily app

Accepted Answer

1. Open the ELARI SafeFamily app on the parent's device

2. In case you don’t have connected kids’ devices, the settings window will open automatically. Click on the Setup Wizard button and select a model of your kids’ watch

3. If you already have a connected kids’ device,  click on the child's profile icon in the right upper corner of the main screen,  then click on the “+” button. 
Click the Setup Wizard button and select a model of your kids’ watch

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Follow the instructions in the application to connect the kids’ watch to your ELARI SafeFamily account

IMPORTANT! Check and install the kids watch firmware update.

Question 3

Step 3. Check and install the kids watch firmware update.

Accepted Answer

https://video.wixstatic.com/video/e5b350_1514d6e5d34d4df6a4da49a03ec65966/360p/mp4/file.mp4

Attention! The watch must be at least 30% charged. If the charge level is less than 30% then charge the watch. The watch must be connected to the internet.

IMPORTANT! Your mobile operator may charge you for mobile internet usage on watches.

To use the current version of KidGram you need to update firmware of the kids watch, in order to do that:

1. Open "Settings" in the apps menu of your kids watch.

2. Enter a security code to access watch settings. You can find it on a separate sticker included in your watch kit. Depending on your watch model, the security code may be “2020”, “2021” or “2022”.

3. Find "Software Update" in settings and tap it.

4. Click "Check" to verify the firmware version is up to date.

5. If an update for your watch model is found, the watch will start downloading it. After an update is downloaded, click "Instal" and wait for the installation process to finish. IMPORTANT! Do not interact with kids watches during the update process.

During the update process the watch may reboot itself several times - this is normal. After the process is completed a notification will appear on the watch screen, verifying the update has been successfully installed. Please repeat th

e update procedure to make sure you are using the latest software version.

ELARI KidGram

How to connect and set it up
on Kids watches

Você vai precisar de:

Choose a way to sign in to KidGram:

ELARI KidGram

How to connect and set it up on Kids watches

Você vai precisar de:

Choose a way to sign in to KidGram:

How to connect and set it up
on Kids watches